Protecting your private information is our priority. This Privacy Policy applies to www.homeprohugh.com (referred to herein as “HomePro Hugh,” “we,” or “us”) and governs our data collection and usage practices. By using the HomePro Hugh website and related services, you consent to the data practices described in this policy. 1. Collection of Your Personal Information We only collect personally identifiable information when you voluntarily provide it to us. In order to better connect you with home service providers, HomePro Hugh may collect information such as: First and last name Email address Phone number IP address You may be asked to provide certain personal information when you: Register for an account or sign in to our platform Request a quote or submit a service inquiry Sign up for special offers, newsletters, or updates Send us a message or ask a question Provide payment details when purchasing any premium services (if applicable) We use this information to communicate with you about the services you’ve requested, fulfill your service matches, and send occasional updates or promotional materials if you opt in. 2. Use of Your Personal Information HomePro Hugh uses your personal information primarily to: Operate and deliver the home service matching services you’ve requested Connect you with vetted home service professionals who can meet your needs and budget Send you information about new services, seasonal offers, or relevant updates if you’ve opted in Improve our website, customer service, and internal operations 3. Sharing Information with Third Parties HomePro Hugh does not sell, rent, or lease your personal information to third parties for marketing purposes. We may share your data with trusted partners and service providers strictly to perform functions on our behalf, such as: Performing statistical analysis to improve our services Sending you email or postal communications related to your requests Providing customer support or arranging service visits All third parties are obligated to maintain the confidentiality of your information and use it only to perform the requested services. We may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: Comply with legal process or governmental requests Protect and defend our rights or property Act under emergency circumstances to protect the personal safety of our users or the public 4. Tracking User Behavior To better understand which pages and features you find most useful, HomePro Hugh may track the websites and pages our users visit within www.homeprohugh.com. This data helps us deliver customized content, improve navigation, and tailor promotional material to users whose behavior indicates interest in specific service categories. 5. Automatically Collected Information Certain information about your computer and internet connection is automatically collected when you visit our site. This may include: IP address Browser type and version Operating system Domain names Access times and referring website addresses We use this data to maintain and improve our service, monitor site performance, and generate overall usage statistics. 6. Use of Cookies HomePro Hugh may use “cookies” to enhance your online experience. A cookie is a small text file placed on your computer by a web server. Cookies are assigned uniquely to you and can only be read by a server in the domain that issued the cookie. They cannot run programs or deliver viruses. Cookies help us: Remember your preferences and login status (if you create an account) Simplify form entry by recalling information you previously provided Deliver targeted content and promotions based on your interests Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. If you choose to disable cookies, some interactive features of the HomePro Hugh website may not function properly. 7. Security of Your Personal Information We take reasonable measures to secure your personal information from unauthorized access, use, or disclosure. When you transmit sensitive data (such as payment details), we protect it using encryption (e.g., Secure Sockets Layer, or SSL). Despite our best efforts, no method of data transmission over the internet can be guaranteed 100% secure. By using our site, you acknowledge and accept that there are inherent risks in online data transmission. 8. Right to Deletion You have the right to request deletion of your personal information from our records, subject to certain exceptions. If you submit a verifiable request, we will: Delete your personal data from our active databases Instruct any third-party service providers to delete your data from their records However, we may need to retain certain information if it is necessary to: Complete the transaction for which the data was collected or fulfill related contractual obligations Detect and prevent fraudulent or malicious activity Support security measures and investigate potential breaches Comply with legal obligations or enforce our Terms of Service Preserve data needed for public interest research, if we have obtained your consent 9. Children Under Thirteen HomePro Hugh does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, please ask a parent or guardian for permission before using our website or services. 10. Email Communications From time to time, HomePro Hugh may send you emails regarding service updates, promotional offers, surveys, or other relevant information. If you would like to stop receiving marketing or promotional emails, you can unsubscribe by: Clicking the “Unsubscribe” link included in our emails, or Replying with “STOP” to our marketing messages Please note that transactional emails (e.g., service confirmations, account-related notifications) cannot be unsubscribed from, as they are necessary for your use of our services. 11. Changes to This Privacy Policy HomePro Hugh reserves the right to modify this Privacy Policy at any time. When we make significant changes, we will: Post a notice on our website’s homepage or privacy policy page Update the “Last Updated” date at the top of this document If you have provided us with a valid email address, send you an email notification of the change Your continued use of our website and services after any such changes shall constitute your acknowledgment of the modified Privacy Policy and your agreement to abide by its terms.